Customer Service

We are here to make sure that your experience with us is always something a little extra special and out of the ordinary. From the moment you lay eyes on that perfect item you have been lusting after, until it finds its rightful place in your home - we help you create a home to love. Of course, it is only natural that questions arise along the way, regardless of whether you are thinking about which color will suit your home best or how long the delivery time is, we are more than happy to help you from start to finish. You are always more than welcome to contact us!

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info@nordicnest.com
If it concerns a return or a claim, register in our portal here
You can send us an email any time of the day.

‏Chat with us through our site, by clicking the chat icon on the bottom right of the screen.
Monday - Friday 08:00 - 15:45
Black Week:

Friday: 08.00-20.45

Saturday: 09.00-19.45

Sunday: 09.00-23.45

+442922711801
Monday - Friday 08:00 - 15:45
Black Week:

Friday: 08.00-19.00

Saturday: 09.00-16.00

Sunday: 09.00-16.00

+46108085389
The Whatsapp number can only receive messages, calls are not supported. <br>All messages sent via WhatsApp are automatically deleted after 24 hours. Please add your email to the message, or make sure to send the message during our opening hours.

Please note that our customer service center is located in Sweden and the opening hours are therefore given according to the Swedish time zone (UTC +02:00).

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Looking to cancel an order, or arrange a part delivery?

On my pages you can easily choose to cancel your order, or arrange for the in-stock items to be sent as soon as possible.

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Returns & Claims:

Sometimes things go wrong, but we are always here to help. Click here to register your return or claim.

Public holidays in Sweden 2024

Our customer service team will not be available on the following public holidays. However, we welcome you to email us at anytime.

March 29th (Good Friday)
April 1st (Easter Monday)
May 1st (First of May)
May 9th (Ascension Day/Kristi Himmelfärdsdag)
June 6th (National Day of Sweden)
December 24th (Christmas Eve)
December 25th (Christmas Day)
December 26th (Boxing Day)
December 31th (New Years Eve)

Thank you for your understanding, and we look forward to assisting you as soon as possible!

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Address

Nordic Nest AB
Stämpelvägen 3
SE-39470 KALMAR
Sweden
Org.nr: 556628-1597
EU-VAT-number: SE556628159701